ALLGEMEINE
Geschäftsbedingungen ​

ARTICLE 1

Definitions.

In these general terms and conditions, the following terms shall have the following meanings:

• "Intervlag": Intervlag B.V., located in Rotterdam, registered with the Chamber of Commerce under number 82173205.
  
• "Customer": the reseller who purchases products from Intervlag.
  
• "Products": the flags and other products delivered by Intervlag.
  

ARTICLE 2

Applicability.

These general terms and conditions apply to all offers, orders, and agreements between Intervlag and the customer, unless expressly and in writing deviated from by the parties.

ARTICLE 3

Quotations.

Quotations from Intervlag are non-binding unless expressly stated otherwise. The customer is bound to their offer during the term mentioned in the quotation.

ARTICLE 4

Agreement.

An agreement is concluded by the customer's acceptance of the offer. Acceptance can be both written and oral.

ARTICLE 5

Delivery.

Intervlag delivers the products to the address specified by the customer. The delivery time is indicative and not a strict deadline. Exceeding the delivery time does not entitle the customer to compensation.

ARTICLE 6

Retention of Ownership.

The products remain the property of Intervlag until the customer has paid the full purchase price.

ARTICLE 7

Prices.

The prices of the products include VAT. Intervlag reserves the right to change prices.

ARTICLE 8

Payment.

The customer must settle the invoice within 14 days of the invoice date. Payment can be made by bank transfer or in cash.

ARTICLE 9

Complaints.

The customer must notify Intervlag of any complaints in writing within 2 weeks of receiving the products. Complaints submitted after this period will not be processed.

ARTICLE 10

Returns.

Returns of products are only possible in consultation with Intervlag. Return costs are borne by the customer.

ARTICLE 11

Liability.

Intervlag is not liable for damage to products that occurred after delivery to the customer.

ARTICLE 12

Disputes.

Disputes between Intervlag and the customer are exclusively submitted to the competent court in Rotterdam.

ARTICLE 13

Other Provisions.

Dutch law applies to these general terms and conditions..

ARTICLE 14

Additional Provisions.

The following additional provisions apply to agreements between Intervlag and the customer:

• All flags are custom-made and therefore not returnable.
• In principle, all customers receive a proof of their printed products unless they explicitly waive it. This proof serves as the final approval of their order.
• The use of our products is the customer's responsibility unless we have been explicitly negligent.
• Returns of hardware can be discussed, but only up to 2 weeks after delivery, if legally approved.
• If we are found to be in default by the customer, we would like to be informed no later than 2 weeks after delivery if legally permissible.
• We are the primary contact person in the event of a dispute, as we prefer to resolve it independently.